Subject: Harry alias - Ticket #86803
From: Phaedrus Arif <[email-masked]>
To: Pritish Nandi <[email-masked]>
Date: Mon, 20 Jan 2020 22:38:34 +0530

Hi Pritish

Please share the email of the new agent Harry, also please ask him to
update the UC notes since it wasn't done as per the procedure. He emailed
Jessica about the order after the customer emailed and he replied but did
not update the UC notes.

Thanks
Arif
Cheers to life :-)