Subject: Unable to Send response via Helpdesk Portal
From: Helpdesk <[email-masked]>
To: Mohammed Kulaib <[email-masked]>, Krishna Prasad <[email-masked]>
Cc: "Manager Livesalesman" <[email-masked]>
Date: Fri, 17 Jan 2020 13:15:45 +0000

Hi All,

This is to bring to your attention that we are unable to send any response to new tickets created as it is showing error message. (Attached)

We have got it checked from our IT team and they fear the issue is from your end. Could you please check and advise on the same.

This is impacting the ticket Response SLA time.

Ticket Created #64015

Best Regards,
Livesalesman Team

Helpdesk
Systems of Strategic Business Solutions - An AlOthman Holding Company
Al Othman Business Park, Prince Sultan Road, Al Jawhara, Al-Khobar 34434, Saudi Arabia
F. +966-13-853-4442