Subject: Not received the order yet.
From: Satish Kumar <[email-masked]>
To: Pritish Nandi <[email-masked]>
Date: Tue, 7 Jan 2020 04:35:30 -0700 (MST)

Hi Antonios, 

Thank you for contacting us. 

We are sorry to hear that you have not received the order yet. 

We can see order: EH-201912080437-322884 which was placed on Dec 08 2020 has been shipped on Dec 08 2019 with Tracking Number: UM626170122US. 

Looking at the tracking details the order. It has reached Cyprus on Jan 02 2020 and In-transit for delivery. 

We would advice you to wait for some more days since 

International orders can take up to 45 days to deliver as sometimes they get held in customs for second screening. 

Should you have further query, feel free to get back to us. 

Warm Regards 

Steven | HFL Customer Care Team | [ http://www.4hfl.com/ | www.4HFL.com ]