Subject: Avaya Issues
From: Helpdesk <[email-masked]>
To: Mohammed Kulaib <[email-masked]>, Mahmoud Mohamed ElMetwally <[email-masked]>
Cc: "Manager Livesalesman" <[email-masked]>
Date: Sun, 5 Jan 2020 13:57:53 +0000

Hi All,

We have been facing Avaya issues everyday. Now, we are receiving calls on extension 11417 without even logged in. The phones keeps ringing even after our support hours and there is no way to stop that.

We can see 68 miss calls on extension 11417 after our support hours. Also, when we are trying to login with the username and password it is showing a new error now " Feature invocation failed".

Both the phones are not logged in right now due to this error. However, extension 11417 is still receiving calls without a proper login. Not sure what is happening.

Please check and assist.

Best Regards,
Livesalesman Team

Helpdesk
Systems of Strategic Business Solutions - An AlOthman Holding Company
Al Othman Business Park, Prince Sultan Road, Al Jawhara, Al-Khobar 34434, Saudi Arabia
F. +966-13-853-4442