Subject: RE: Your request has been logged with request id ##63343##
From: Mahmoud Mohamed ElMetwally <[email-masked]>
To: Helpdesk <[email-masked]>
Cc: Mohammed Kulaib <[email-masked]>, "Manager Livesalesman" <[email-masked]>
Date: Thu, 2 Jan 2020 15:08:31 +0000

Hi,

There is an Avaya activity tonight, so you will face some service interruption till activity end.

Mahmoud Mohamed ElMetwally​
Communication Division Head
​
<http://www.ssbs.com.sa/>
Systems of Strategic Business Solutions ‑ An AlOthman Holding Company
Al Othman Business Park, Prince Sultan Road, Al Jawhara, Al‑Khobar 34434, Saudi Arabia
D. +966-13-8534456<tel:+966-13-8534456>
 |
F. +966‑13‑853‑4442
 |
M. +966-531284268<tel:+966-531284268>
<http://ssbs.com.sa/>

<https://www.linkedin.com/company/ssbs/>

<https://goo.gl/maps/Pbb3Ug6Uiqu>

<https://www.twitter.com/ssbs_ksa>

From: Helpdesk <[email-masked]>
Sent: Thursday, January 2, 2020 6:06 PM
To: Mahmoud Mohamed ElMetwally <[email-masked]>
Cc: Mohammed Kulaib <[email-masked]>; Manager Livesalesman <[email-masked]>
Subject: Re: Your request has been logged with request id ##63343##

Hi All,

We are still facing issues when logging in to our Avaya phones. We have raised a new ticket with the actual picture of error on Avaya. Please check and advise.

Best Regards,
Livesalesman Team
Helpdesk​
[https://af1753westeurope.blob.core.windows.net/signatureimages/SSBS.png]<http://www.ssbs.com.sa/>
Systems of Strategic Business Solutions ‑ An AlOthman Holding Company
Al Othman Business Park, Prince Sultan Road, Al Jawhara, Al‑Khobar 34434, Saudi Arabia
F. +966‑13‑853‑4442
[https://af1753westeurope.blob.core.windows.net/signatureimages/IE-Icon.jpg]<http://ssbs.com.sa/>

[https://af1753westeurope.blob.core.windows.net/signatureimages/Linked-Icon.jpg]<https://www.linkedin.com/company/ssbs/>

[https://af1753westeurope.blob.core.windows.net/signatureimages/Map-Icon.jpg]<https://goo.gl/maps/Pbb3Ug6Uiqu>

[https://af1753westeurope.blob.core.windows.net/signatureimages/Twitter-Icon.png]<https://www.twitter.com/ssbs_ksa>
________________________________
From: SSBS IT Helpdesk <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, January 2, 2020 6:03 PM
To: Helpdesk <[email-masked]<mailto:[email-masked]>>
Subject: Your request has been logged with request id ##63343##

Dear Manager Livesalesman,

This is an acknowledgement mail for your request. Your request has been created with id 63343. The title of the request is : Avaya Phone 11417 and 11418 are showing - Request not allowed. The status of the request can be tracked at http://helpdesk.ssbs.com.sa:80/WorkOrder.do?woMode=viewWO&woID=63343 .

Please get back to us for any further clarifications.

regards,
Sys Admin team.
SSBS IT Helpdesk​
[https://af1753westeurope.blob.core.windows.net/signatureimages/SSBS.png]<http://www.ssbs.com.sa/>
Systems of Strategic Business Solutions ‑ An AlOthman Holding Company
Al Othman Business Park, Prince Sultan Road, Al Jawhara, Al‑Khobar 34434, Saudi Arabia
F. +966‑13‑853‑4442
[https://af1753westeurope.blob.core.windows.net/signatureimages/IE-Icon.jpg]<http://ssbs.com.sa/>

[https://af1753westeurope.blob.core.windows.net/signatureimages/Linked-Icon.jpg]<https://www.linkedin.com/company/ssbs/>

[https://af1753westeurope.blob.core.windows.net/signatureimages/Map-Icon.jpg]<https://goo.gl/maps/Pbb3Ug6Uiqu>

[https://af1753westeurope.blob.core.windows.net/signatureimages/Twitter-Icon.png]<https://www.twitter.com/ssbs_ksa>