Subject: My alias on chat
From: Phaedrus Arif <[email-masked]>
To: Deeksha Dadu <[email-masked]>, bharat sharma <[email-masked]>, Pritish Nandi <[email-masked]>
Date: Wed, 1 Jan 2020 19:19:04 +0530

Hi Bharat

I saw you taking a chat with a customer named Alexandre, there are 3 back
to back chats from this customer and one of them in between was taken using
my alias. Any idea of how did that happen? Who was using it? It seems my
alias was used on purpose. I wasn't even working during that time.

@Pritish Nandi <[email-masked]> Please check with Bharat or the agent
working during that time and advise accordingly.
Chat: Alexandre
Email: [email-masked]

Thanks
Arif
Cheers to life :-)