Subject: Re: Data 3095
From: Rishabh Chaurasia <[email-masked]>
To: Pritish Nandi <[email-masked]>
Date: Mon, 30 Dec 2019 08:26:00 -0700 (MST)

Disconnections: 3(last 30 days) { 2- SH'BAM 33, 1- BODYCOMBAT 35} 
Pause Events: 1 in last 30 days 
Reported problem: 
Number of studios and those affected: 0AA0245D-A237-4B13-B986-42F00A73EB19 
App version: 1.12.1 
IOS version: 13.3 
iPad version: iPad Pro 9.7" Wi-Fi ( 2nd gen.) 
Storage Capacity: 256 GB 
Storage Used: 38% 
Automation in use: no automation 
Sync status: last sync 4 min ago 
Network connectivity (Salesforce logins): we can see that the most of the time the login with the salesforce is below 1.5 in last seven days but ideally it need to login atleast two times per hour with the salesforce login. So there is issue with internet connectivity user need to fix his internet connectivity first. 
Corrupt downloads: 
Equipment in use: 

Regards, 
Rishabh 

From: "Pritish Nandi" <[email-masked]> 
To: "rishabh chaurasia" <[email-masked]> 
Sent: Monday, December 30, 2019 7:26:35 PM 
Subject: Data 3095 

Disconnections: 
Pause Events: 
Reported problem: 
Number of studios and those affected 
App version: 
IOS version: 
iPad version: 
Storage Capacity: 
Storage Used: 
Automation in use: 
Sync status: 
Network connectivity (Salesforce logins): 
Corrupt downloads: 
Equipment in use: 

Regards, 
Pritish Nandi