Subject: Les Mills Audits (This week till today)
From: Pritish Nandi <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Arjun Hurry <[email-masked]>, " Bharat Sharma" <[email-masked]>, Jorge Mendoza <[email-masked]>, Maksim Semenov <[email-masked]>, Nikhil Mittal <[email-masked]>, Olesia Dhas <[email-masked]>, "tasuku yamamoto" <[email-masked]>, Abhijit Sinha <[email-masked]>
Cc: deeksha <[email-masked]>, saurabh <[email-masked]>
Date: Wed, 18 Dec 2019 09:29:32 -0700 (MST)

Hi All, 

PFB the Les Mills Audits till today. 

language 	level (1 or 2) 	Correct first response (Y/N) 	ticket no. 	Type 	Correct type selected (Y/N) 	Age in days 	Closed within the week (Y/N) 	Closed within 48 hours (Y/N) 	Feedback 	Agent 
Eng 	Level 1 	N 	3057 	Training Req 	Y 	3 	N 	N 	Sent a holding response on AV issues however the customer did not have any Playback disconnections. Correct response sent later. 	Olesia 
Eng 	Level 1 	Y 	3058 	AV 	Y 	2 	N 	N 		
Eng 	Level 1 	Y 	3059 	AV 	Y 	2 	N 	N 		
Eng 	Level 1 	Y 	3060 	AV 	Y 	1 	N 	N 		
Eng 	Level 1 	Y 	3061 	Scheduler 	Y 	1 	N 	N 		
Eng 	Level 1 	Y 	3064 	AV 	Y 	1 	N 	N 		
Eng 	Level 1 	Y 	3065 	On Boarding 	Y 	1 	N 	N 		

Regards, 
Pritish Nandi