Subject: Les Mills Audit
From: Pritish Nandi <[email-masked]>
To: Anush Saxena <[email-masked]>, Apoorv Joshi <[email-masked]>, Arjun Hurry <[email-masked]>, " Bharat Sharma" <[email-masked]>, Jorge Mendoza <[email-masked]>, Katherina Westner <[email-masked]>, Maksim Semenov <[email-masked]>, Nikhil Mittal <[email-masked]>, Olesia Dhas <[email-masked]>, Rajdeep Pooni <[email-masked]>, "tasuku yamamoto" <[email-masked]>
Cc: deeksha <[email-masked]>, saurabh <[email-masked]>
Date: Mon, 25 Nov 2019 07:25:29 -0700 (MST)

Hi All, 

PFB the Les Mills Audits. 

23 Nov 

Ticket 	Issue 	Was it handled correctly 	Charlotte Note 	Name of Agent 	Feedback 	Status 	Categorization 	Correct Categorization (Y/N) 	Comments 
2989 	Username/Pwd 	Yes 	NA 	Bharat/Pritish 	First part of the call was incorrectly handled. The customer got upset as he thought the agent was making fun of him and his email. Then the call was handled by me and resolved. 	Resolved 	Login 	Incorrect 	Should be On Boarding 

24 Nov 

No tickets 

25 Nov 

Ticket 	Issue 	Was it handled correctly 	Charlotte Note 	Name of Agent 	Feedback 	Status 	Categorization 	Correct Categorization (Y/N) 	Comments 
2990 	Data required 	Yes 	NA 	Tasuku 	NA 	Waiting 	Feature Request 	Not Sure 	Not sure what would be categorization 

Regards, 
Pritish Nandi