Subject: SSBS Audits
From: Pritish Nandi <[email-masked]>
To: Adithya Srivastava <[email-masked]>, Anush Saxena <[email-masked]>, Arjun Hurry <[email-masked]>, "Ashish Dabral" <[email-masked]>, " Bharat Sharma" <[email-masked]>
Cc: deeksha <[email-masked]>, saurabh <[email-masked]>
Date: Tue, 19 Nov 2019 06:18:34 -0700 (MST)

Hi All, 

PFB the SSBS Audits for 18 NOV- 

Note: We have no open ticket in our queue. 

Ticket 	Agent 	Ticket Time 	Response Time 	Time Taken 	SLA Met 	Assigned to correct technician? 	Comments 	Queue 	Status 
61064 	Adithya 	11/18/2019 16:49 	11/18/2019 16:49 	0:00:00 	Yes 	Yes 	NA 	Other 	Resolved 
61065 	Adithya 	11/18/2019 16:56 	11/18/2019 16:56 	0:00:00 	Yes 	Yes 	NA 	Other 	Resolved 
61066 	Adithya 	11/18/2019 18:36 	11/18/2019 18:41 	0:05:00 	Yes 	Yes 	NA 	Other 	Hold 
61068 	Anush 	11/19/2019 6:37 	11/19/2019 6:40 	0:03:00 	Yes 	Yes 	NA 	Other 	Resolved 
61069 	Anush 	11/19/2019 6:46 	11/19/2019 6:47 	0:01:00 	Yes 	Yes 	NA 	Other 	Hold 

Regards, 
Pritish Nandi