Subject: Russian Translation required`
From: Pritish Nandi <[email-masked]>
To: maksim semenov <[email-masked]>
Date: Wed, 13 Nov 2019 07:20:53 -0700 (MST)

Hi Nadezda, 

Thank you for your time on call today. 

We are glad to resolve the download issue over the phone. It was just a sync issue which we fixed via the closure of the Virtual App. If you happen to face the sync issue again in future you can check the link below on how to resolve it. 

https://lesmillsvirtualapp.freshdesk.com/ru-RU/support/solutions/articles/36000084283-мой-ipad-не-синхронизирован-с-планировщиком-что-делать- 

Regarding your question the Les Mills Virtual setup is easy to install but you would require to have all recommended equipments which we support. Please follow the link below to know what we require - 

https://lesmillsvirtualapp.freshdesk.com/en/support/solutions/articles/36000179652-what-are-the-setup-requirements-for-gen2-ipads-with-a-home-button- 

Also, you would need an EDID with Audio De ambeder to be able to extract the sound and below is the link for the recommended EDID models. 

[ https://lesmillsvirtualapp.freshdesk.com/en/support/solutions/articles/36000084205-what-is-an-edid-and-why-would-i-need-one- | https://lesmillsvirtualapp.freshdesk.com/en/support/solutions/articles/36000084205-what-is-an-edid-and-why-would-i-need-one- ] 

With all this I have attached the AV setup guide for your reference. 

Hope this helps. 

We will close this ticket for now as the initial issue was resolved. Do let us know if you need assistance with anything else. 

Best regards, 
Maksim