Subject: Spanish Translation Required
From: Pritish Nandi <[email-masked]>
To: Jorge Ortiz <[email-masked]>
Date: Mon, 11 Nov 2019 07:30:34 -0700 (MST)

Hi Joaquín, 

Thank you for your reply. 

We are sorry to know that the issue is still not resolved. 

When you say that the schedule manager has not touched with what is synchronized, do you mean that the classes are still not updating on the timetable. 

Can you please let us know a date and time to call you where we can check each class which is not getting updated on the App timetable? 

Also, we can see that the iPad which you are using is Apple iPad 6th Gen with 128 GB capacity. Please note that is not the recommended iPad model with the virtual setup. 

As per the recommend setup you would need to use iPad Pro Gen 3 with 512 GB capacity. Please see the link below for all recommend equipment: 

https://lesmillsvirtualapp.freshdesk.com/es/support/solutions/articles/36000084204-¿qué-dispositivos-y-equipamiento-necesito-para-crear-una-sala-virtual- 

Looking forward to hear from you soon. 

Warm regards,