Subject: German Translation Required
From: Pritish Nandi <[email-masked]>
To: Katherina Westner <[email-masked]>
Date: Mon, 11 Nov 2019 02:35:27 -0700 (MST)

Hi Syntia, 

Thank you for call today. 

We were sorry to hear about the issues you faced with Virtual Classes. By checking the backend data we can see that there are playback errors when you are trying to play the class. 

You have confirmed on call that the issue is resolved when you tried playing it again and everything is playing fine. 

We are investigating this further and would get back to you as soon as possible. 

Thank you for your patience and understanding. 

Warm regards,