Subject: Re: Ticket Completion Report - Oct 23 till Oct 25 2019.
From: Pritish Nandi <[email-masked]>
To: dan <[email-masked]>
Date: Mon, 28 Oct 2019 18:52:32 -0700 (MST)

Thank you Dan, 

I have reviewed the ticket and understood your point here. I will update the team on this. 

Regards, 
Pritish 

From: "dan" <[email-masked]> 
To: "Pritish Nandi" <[email-masked]> 
Sent: Monday, 28 October, 2019 19:50:55 
Subject: Re: Ticket Completion Report - Oct 23 till Oct 25 2019. 

Thank you. There was one ticket that needed some attention but other than that all good. 

711077 - When giving a link to a returns outlet customer we prefer to give them the manufacturer help page. 

This customer was sent help.roadbikeoutlet and we would prefer help.conquerequipment 

Thank you, 
Dan 

On Sat, Oct 26, 2019 at 6:24 AM Pritish Nandi < [ mailto:[email-masked] | [email-masked] ] > wrote: 

Hi Dan, 

Apologies for the delay in updation on tickets. Please find below the tickets which we have touched upon on Oct 23 till Oct 25 2019. 

[ http://help.venditiogroup.com/a/tickets/711195 | http://help.venditiogroup.com/a/tickets/711195 ] - Wayfair address change request. Complete 
[ http://help.venditiogroup.com/a/tickets/711196 | http://help.venditiogroup.com/a/tickets/711196 ] - Wayfair address change, duplicate ticket. Closed. 
[ http://help.venditiogroup.com/a/tickets/711132 | http://help.venditiogroup.com/a/tickets/711132 ] - Ebay query, answered. 
[ http://help.venditiogroup.com/a/tickets/711077 | http://help.venditiogroup.com/a/tickets/711077 ] - Ebay query, answered. 
[ http://help.venditiogroup.com/a/tickets/711134 | http://help.venditiogroup.com/a/tickets/711134 ] - Ebay query, answered. 
[ http://help.venditiogroup.com/a/tickets/711051 | http://help.venditiogroup.com/a/tickets/711051 ] - Ebay query, answered. 
[ http://help.venditiogroup.com/a/tickets/711093 | http://help.venditiogroup.com/a/tickets/711093 ] - Ebay query, answered. 
[ http://help.venditiogroup.com/a/tickets/711148 | http://help.venditiogroup.com/a/tickets/711148 ] - Unable to find suitable response, tagged Dan/Michelle 
[ http://help.venditiogroup.com/a/tickets/711143 | http://help.venditiogroup.com/a/tickets/711143 ] - Unable to find suitable response, tagged Dan/Michelle 
[ http://help.venditiogroup.com/a/tickets/711248 | http://help.venditiogroup.com/a/tickets/711248 ] - Ebay query, answered. 
[ http://help.venditiogroup.com/a/tickets/711397 | http://help.venditiogroup.com/a/tickets/711397 ] - Ticket updated with tracking number and note added. 
[ http://help.venditiogroup.com/a/tickets/710302 | http://help.venditiogroup.com/a/tickets/710302 ] - Replied. 
[ http://help.venditiogroup.com/a/tickets/711447 | http://help.venditiogroup.com/a/tickets/711447 ] - Ebay query, answered. 
[ http://help.venditiogroup.com/a/tickets/708021 | http://help.venditiogroup.com/a/tickets/708021 ] - Replied. 
[ http://help.venditiogroup.com/a/tickets/711590 | http://help.venditiogroup.com/a/tickets/711590 ] - Amazon exchange. Tagged Dan and Michelle 
[ http://help.venditiogroup.com/a/tickets/711550 | http://help.venditiogroup.com/a/tickets/711550 ] - Amazon (UPS missing). Tagged Dan and Michelle 
[ http://help.venditiogroup.com/a/tickets/710441 | http://help.venditiogroup.com/a/tickets/710441 ] - confirmed under late replacement parts. 
[ http://help.venditiogroup.com/a/tickets/710801 | http://help.venditiogroup.com/a/tickets/710801 ] - confirmed under late replacement parts. 
[ http://help.venditiogroup.com/a/tickets/709081 | http://help.venditiogroup.com/a/tickets/709081 ] - confirmed under late replacement parts. 
[ http://help.venditiogroup.com/a/tickets/711621 | http://help.venditiogroup.com/a/tickets/711621 ] - added note for Dan 

Regards, 
Pritish Nandi