Subject: Re: Transcript of 18 Oct 2019 07:00:11. Operator: Chris. Visitor: muhammad irfan
From: Pritish Nandi <[email-masked]>
To: deeksha <[email-masked]>
Date: Thu, 17 Oct 2019 22:15:58 -0700 (MST)

Apologies for this. Due to high volume of the videos which I was playing, I missed out on the Chat sound. Will be more careful next time. 

Regards 
Pritish 

From: "Pritish Nandi" <[email-masked]> 
To: "Charles Neville, JayWay Travel" <[email-masked]> 
Cc: "deeksha" <[email-masked]> 
Sent: Friday, 18 October, 2019 10:44:26 
Subject: Fwd: Transcript of 18 Oct 2019 07:00:11. Operator: Chris. Visitor: muhammad irfan 

Hi Charles, 

This is to inform you that we have missed one chat due to some system issue. We apologize for this. 

We were able to connect to the customer agian however he was not responding. Also looking at the location he was from Lahore, Pakistan where you do not provide your services so the lead was not escalated. 

Thank you for understanding and patience. 

Warm regards, 
Pritish 

From: "LiveChat" <[email-masked]> 
To: "manager" <[email-masked]> 
Sent: Friday, 18 October, 2019 10:36:41 
Subject: Transcript of 18 Oct 2019 07:00:11. Operator: Chris. Visitor: muhammad irfan 

		

	

Chat transcript 

		

Name: muhammad irfan 

E-mail (optional): [email-masked] 

		

ref https://www.google.com/ 

				

	

		Chris 	Fri, 10/18/19 05:00:11 am UTC 	

			Hello! How may I help you? 	

	

		muhammad irfan 	05:00:14 am 	

			hi 
	neew tour package 	

	

			muhammad irfan archived the chat 	05:06:40 am 	

	

		Duration: 6m 29s 

		Chat started on: [ https://jaywaytravel.com/contact | https://jaywaytravel.com/contact ] 
		Referrer: [ https://jaywaytravel.com/itineraries/prague-krakow-budapest-tour | https://jaywaytravel.com/itineraries/prague-krakow-budapest-... ] 
		Visitor geolocation: Lahore, Punjab, Pakistan / 39.45.33.68 

		
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