Subject: BANNATYNE FITNESS LTD BELFAST-tickets/2860
From: Pritish Nandi <[email-masked]>
To: Charlotte Jansen <[email-masked]>
Date: Mon, 14 Oct 2019 04:08:50 -0700 (MST)

Hi Charlotte, 

We have received an update from the customer that the issue is resolved. This customer has expired classes for BTM which you were checking with development team. She has updated the BTM classes in the scheduler and now saying the issue is resolved. 

As per the last time you have advised that they need to select the specific class for BTM including the release number. I have checked and found that the BTM classes are scheduled to random at this time. 

I have resolved the ticket for now as she advised the issue is resolved however, looking at the fact that you have escalated it to development team and waiting foe answers, do you want me to keep the ticket open? 

Regards, 
Pritish Nandi