Subject: Les Mills How class is paused -
From: Pritish Nandi <[email-masked]>
To: Anush Saxena <[email-masked]>, Apoorv Joshi <[email-masked]>, Arjun Hurry <[email-masked]>, "avganova, mushtari" <[email-masked]>, " Bharat Sharma" <[email-masked]>, Mridu Bhatnagar <[email-masked]>, "tasuku yamamoto" <[email-masked]>
Date: Mon, 14 Oct 2019 00:41:11 -0700 (MST)

HI All, 

Update from Charlotte. 

Also Pritish, please make sure the agents understand exactly how pausing classes works. This is what happens: 

7.00am: A class starts and the App detects the total duration for that particular release. e.g. 28 minutes 
7.05am: the class is paused for one minute 
7.28am: the class ends because the allocated time slot of 28 mins has been reached. Because the class was paused, it ends one minute early, even though there is still time for the class to complete within the 30 minute slot 

Regards, 
Pritish Nandi