Subject: FW: Note Added - [#702873] Issue refund: Zenvida Awning Retractable Manual Patio Deck Sun Shade Canopy
From: Deeksha Dadu <[email-masked]>
To: "Pritish Nandi (LSM)" <[email-masked]>
Date: Wed, 11 Sep 2019 13:37:56 +0000

From: Suzanna Pavelle <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 11 September 2019 at 5:05 PM
To: Customer Care <[email-masked]<mailto:[email-masked]>>
Cc: Dan Gray <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Subject: Re: Note Added - [#702873] Issue refund: Zenvida Awning Retractable Manual Patio Deck Sun Shade Canopy

We can refund tomorrow. This is normal from Ebay and not urgent

On Wed, Sep 11, 2019, 6:36 PM Customer Care <[email-masked]<mailto:[email-masked]>> wrote:

Hi ,

Deeksha added a note and wants you to have a look.

Ticket URL:
http://help.venditiogroup.com/helpdesk/tickets/702873

Subject:
Issue refund: Zenvida Awning Retractable Manual Patio Deck Sun Shade Canopy

Requester: eBay

Note Content:
Hi Team,

With reference to the order number: 22-03774-84946

Ebay is contacting us to refund this customer for the return. As per the tracking number: 1Z7R3E769096582428 - we just received this on Sep 10, 2019. They are asking to inspect it by Sep 12, 2019 and issue the refund.

Since Ebay is contacting directly for this, this should be an urgent/serious case.

Please look into it and advise. Thank you.

Regards,
Alex

702873:251140