Subject: Re: Tickets Responded
From: Pritish Nandi <[email-masked]>
To: Abhishek Kaushik <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, deeksha <[email-masked]>, saurabh <[email-masked]>
Date: Tue, 3 Sep 2019 09:29:49 -0700 (MST)

Abhishek, 

Couple of things here - 

700850 - Not tagged DAN however left a note for him. 
700984 - Not tagged DAN however left note for him 
700950 - No action taken. No reply. Did not even Tag him. 
700965 - Correctly handled 
700998 - Correctly handled 
700999 - Why this is resolved without replying to the customer? No note, nothing. 
701007 - No Salutation. This was a plain email reply and could have been handled better. Why the email was resolved? Also we discussed that we would wait for Daniel to confirm if we need to send reply via ebay or not. 
701015 - Again resolved ticket for ebay comms. Please hold on to this. 
701006 - Again resolved ticket for ebay comms. Please hold on to this. 
700944 - Amazon question. Again we have resolved it. Please hold on to this. 

Going further all tickets needs to be discussed with me before resolving or replying . We would also clear our doubts tomorrow when on call. 

Regards, 
Pritish 

From: "Abhishek Kaushik" <[email-masked]> 
To: "Pritish Nandi" <[email-masked]> 
Sent: Tuesday, 3 September, 2019 20:34:30 
Subject: Tickets Responded 

Hey there, 

List of tickets on which responses were sent. 

700850 
700984 
700950 
700965 
700998 
700999 
701007 
701015 
701006 
700944 

Thanks 
Albie