Subject: SSBS audits
From: Pritish Nandi <[email-masked]>
To: Anush Saxena <[email-masked]>, Apoorv Joshi <[email-masked]>, Arjun Hurry <[email-masked]>, "Ashish Dabral" <[email-masked]>, " Bharat Sharma" <[email-masked]>, Shakeel Ahmad Hajam <[email-masked]>
Cc: deeksha <[email-masked]>, saurabh <[email-masked]>
Date: Tue, 3 Sep 2019 07:13:09 -0700 (MST)

Hi All, 

PFB the SSBS audits. 

2nd Sept 2019 

Ticket 	Agent 	Ticket Time 	Response Time 	Time Taken 	SLA Met 	Assigned to correct technician? 	Comments 	Queue 	Status 
57095 	Bharat 	9/2/2019 16:31 	9/2/2019 16:36 	0:05:00 	Yes 	Yes 	NA 	Other 	Resolved 
57096 	Bharat 	9/2/2019 16:54 	9/2/2019 16:56 	0:02:00 	Yes 	Yes 	NA 	Other 	Resolved 
57097 	Apoorv 	9/2/2019 17:12 	9/2/2019 17:12 	0:00:00 	Yes 	Yes 	NA 	Other 	Resolved 
57098 	Bharat 	9/2/2019 17:39 	9/2/2019 17:41 	0:02:00 	Yes 	Yes 	NA 	Livesalesman 	Resolved 
57099 	Bharat 	9/2/2019 18:49 	9/2/2019 18:56 	0:07:00 	Yes 	Yes 	NA 	Other 	On Hold 
57100 	Bharat 	9/2/2019 19:10 	9/2/2019 19:10 	0:00:00 	Yes 	Yes 	NA 	Other 	Resolved 

Regards, 
Pritish Nandi