Subject: HFL ticket #80841
From: Bharat Sharma <[email-masked]>
To: Pritish Nandi <[email-masked]>
Cc: Bharat Sharma <[email-masked]>
Date: Tue, 13 Aug 2019 02:02:02 -0700 (MST)

Hi Oseghale, 

Thank you for reaching out to HFL Solutions customer care. 

Thank you for your email. This won't be a problem... We've already cancelled your future monthly auto-ship orders. If you've achieved your health goal and no longer need the product, then we are very pleased to hear that! =) 

But if the reason you are cancelling the auto-ship is due to financial reasons, there is something I can help with. We've got a great opportunity and doing a special this week for current customers. Only $25 a bottle, for auto-ship instead of the current $39.97. That's an ADDITIONAL 43% savings. Please let us know if you'd like to continue using the product at this super low price. Speak to you soon. 

We have included the instructions to return the product below. However, If you want, you can keep the bottles and I will issue you a 50% refund anyways. This way you save yourself the hassle of shipping it back and waiting for the refund. Please let me know if you would like to go ahead. 

If not, please return the package to this below address :- 

Speciality Fulfilment Center 

Attn: HFL Returns 
#3 17th Avenue South 
Nampa, ID 83651 

Please take a print out of this email and send it along with the product you wish to return. Also, please do include the original invoice. Once we receive the product we will issue the refund back to the card you originally paid with. 

We look forward to hearing from you. 

Best Regards, 
Bryan | HFL Customer Care Team | [ http://www.4hfl.com/ | www.4HFL.com ]