Subject: Re: LSM Joining Case Test - Sudhanshu Kumar
From: Pritish Nandi <[email-masked]>
To: HR Livesalesman <[email-masked]>
Date: Tue, 13 Aug 2019 01:03:31 -0700 (MST)

Not good. Written English is also an issue. 

Regards, 
Pritish 

From: "HR Livesalesman" <[email-masked]> 
To: "Pritish Nandi" <[email-masked]> 
Sent: Tuesday, 13 August, 2019 13:32:29 
Subject: Fwd: LSM Joining Case Test - Sudhanshu Kumar 

For Tech Support 

Regards, 
Ayushi Verma 
LiveSalesman 
Noida, India 
+911204332621 Ex.12 
+917042335393 

From: "Sudhanshu Kumar" <[email-masked]> 
To: "saurabh" <[email-masked]>, "Deeksha Dadu" <[email-masked]>, "Ashish Dabral" <[email-masked]>, "HR Livesalesman" <[email-masked]>, "Urvika Chaudhary" <[email-masked]>, "Sankarshan Rajan" <[email-masked]> 
Sent: Tuesday, 13 August, 2019 12:49:43 
Subject: Re: LSM Joining Case Test - Sudhanshu Kumar 

		LSM Joining Case Test 	Name 	Sudhanshu Kumar 
E-mail 	[email-masked] 
Phone Number 	(91) 8826514914 
Which blurb would you select? 	Blurb 1 
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. 	Well According to me blurb 1 is the correct answer. 
In these section I found the complete information about the customer. i.e customer complete address. 
And the representative also providing them about the complete information regarding their consignment. 
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) 	Customer Service is the process of providing the services to the customer,before and after the products sell to them. 

If we provide good services to the customer; they will use our service ample number of times. 

For example many companies are providing feedback policies to the customer. Like in USA National Highway provides sms facilities to the customer will riding the bus. 

So their is no such difference between good and great customer service. 	

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