Subject: Re: Les Mills Test
From: Pritish Nandi <[email-masked]>
To: Shakeel Ahmad Hajam <[email-masked]>, Bharat Sharma <[email-masked]>, Anush Saxena <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Arjun Hurry <[email-masked]>, ashish dabral <[email-masked]>, deeksha <[email-masked]>
Date: Thu, 1 Aug 2019 08:25:25 -0700 (MST)

Hi All, 

PFB the scores for the les mills surprise test. 

Feedback- 

    * People are still not following the steps given in 7 common scenarios and asking random questions which is not acceptable. So please check and ask questions according to what has been asked in 7 common scenarios. 
    * For Specific release you need to advise the customer to update the app to 1.11.0 and ask them to refresh download and check if that plays fine. They can test it in admin mode before scheduling it. if they have multiple releases shared then ask for the file size for as mentioned in the process - https://lesmillsvirtualapp.freshdesk.com/solution/articles/36000170657-ability-to-refresh-a-download-directly-from-the-ipad/en 
    * People have responded with partial resolution and did not provide complete resolution. 
    * Incorrect comprehension of the issue. 
    * Did not check the solutions thoroughly to find the answer and just answered as per what they thought. 

Guys- This is something which is not expected out from you after so many days of handling the Les Mills Project. I want this to be fixed as soon as possible and go through the solutions and scheduler completely. I would conduct a 2nd test and would need better results this time. 

Regards, 
Pritish 

From: "Pritish Nandi" <[email-masked]> 
To: "Shakeel Ahmad Hajam" <[email-masked]>, "Bharat Sharma" <[email-masked]>, "Anush Saxena" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "deeksha" <[email-masked]>, "saurabh" <[email-masked]> 
Sent: Tuesday, 30 July, 2019 21:25:08 
Subject: Les Mills Test 

Hi All, 

Please find the below mentioned test link for Les Mills. You would need to draft all the responses to the questions asked as you do for any customers. 

Time Limit - 3 Hrs 
Test Password - 123456 

[ https://testmoz.com/2204241 | testmoz.com/2204241 ] 

Please complete the test by tomorrow and submit your answers. 

Regards, 
Pritish Nandi