Subject: SSBS audits
From: Pritish Nandi <[email-masked]>
To: Anush Saxena <[email-masked]>, Arjun Hurry <[email-masked]>, "Ashish Dabral" <[email-masked]>, " Bharat Sharma" <[email-masked]>, Shakeel Ahmad Hajam <[email-masked]>
Cc: deeksha <[email-masked]>, saurabh <[email-masked]>
Date: Fri, 26 Jul 2019 09:19:09 -0700 (MST)

Hi All, 

PFB the SSBS audits for 25 July 2019. 

Ticket 	Agent 	Ticket Time 	Response Time 	Time Taken 	SLA Met 	Assigned to correct technician? 	Comments 	Queue 	Status 
55437 	Pritish 	7/25/2019 16:34 	7/25/2019 16:37 	0:03:00 	Yes 	Yes 	NA 	Other 	Open 
55438 	Pritish 	7/25/2019 16:35 	7/25/2019 16:37 	0:02:00 	Yes 	Yes 	NA 	Other 	Pending 
55439 	Pritish 	7/25/2019 18:15 	7/25/2019 18:22 	0:07:00 	Yes 	Yes 	NA 	Other 	Open 
55440 	Pritish 	7/25/2019 18:52 	7/25/2019 18:53 	0:01:00 	Yes 	Yes 	NA 	Other 	Open 
55441 	Pritish 	7/25/2019 19:14 	7/25/2019 19:18 	0:04:00 	Yes 	Yes 	NA 	Other 	Open 
55442 	Pritish 	7/25/2019 19:14 	7/25/2019 19:18 	0:04:00 	Yes 	Yes 	NA 	Other 	Open 

Regards, 
Pritish Nandi