Subject: Ticket Closure Procedure
From: Pritish Nandi <[email-masked]>
To: Charlotte Jansen <[email-masked]>
Cc: lesmills <[email-masked]>
Date: Tue, 16 Jul 2019 05:36:07 -0700 (MST)

Hi Charlotte, 

Just to update you, we are following the attached procedure for ticket closure. Please let us know if you are okay with it or want us to amend anything. 

Regards, 
Pritish Nandi