Subject: Re: UTU Customer Support Update for specific cases
From: Ilma Afzal <[email-masked]>
To: Saurabh Dadu <[email-masked]>
Cc: "Pritish Nandi (LSM)" <[email-masked]>, LeeLing Teo <[email-masked]>
Date: Wed, 10 Jul 2019 05:07:01 +0000

Hi Saurabh,

Thanks so much but the current Korean case is closed 😊  This is just for future cases, and it’s fine, because we will have 7 working days to buffer time to reach out to the Member accordingly when the next case comes in.

Best,
Ilma

From: Saurabh Dadu <[email-masked]>
Date: Wednesday, 10 July 2019 at 1:05 PM
To: Ilma Afzal <[email-masked]>
Cc: "Pritish Nandi (LSM)" <[email-masked]>, LeeLing Teo <[email-masked]>
Subject: Re: UTU Customer Support Update for specific cases

w what you need from Korean agent in a separate email, and I will get it done. She is off today, but let me see how she can do it now.