Subject: SSBS Audits
From: Pritish Nandi <[email-masked]>
To: Anush Saxena <[email-masked]>, Arjun Hurry <[email-masked]>, "Ashish Dabral" <[email-masked]>, " Bharat Sharma" <[email-masked]>, Shakeel Ahmad Hajam <[email-masked]>, Tushar Chauhan <[email-masked]>
Cc: deeksha <[email-masked]>, saurabh <[email-masked]>
Date: Wed, 3 Jul 2019 00:51:30 -0700 (MST)

HI All, 

PFB the SSBS report for July 2, 2019. 

Ticket 	Agent 	Ticket Time 	Response Time 	Time Taken 	SLA Met 	Assigned to correct technician? 	Comments 	Queue 	Status 
54304 	Pritish 	7/2/2019 16:30 	7/2/2019 16:34 	0:04:00 	Yes 	Yes 	NA 	Other 	On Hold 
54305 	Pritish 	7/2/2019 16:34 	7/2/2019 16:35 	0:01:00 	Yes 	Yes 	NA 	Other 	Open 
54306 	Pritish 	7/2/2019 17:08 	7/2/2019 17:08 	0:00:00 	Yes 	Yes 	NA 	Other 	Open 
54307 	Pritish 	7/2/2019 17:14 	7/2/2019 17:18 	0:04:00 	Yes 	Yes 	NA 	Other 	Open 

Regards, 
Pritish Nandi