Subject: SSBS Audits
From: Pritish Nandi <[email-masked]>
To: Anush Saxena <[email-masked]>, Arjun Hurry <[email-masked]>, "Ashish Dabral" <[email-masked]>, " Bharat Sharma" <[email-masked]>, Shakeel Ahmad Hajam <[email-masked]>, Tushar Chauhan <[email-masked]>
Cc: deeksha <[email-masked]>, saurabh <[email-masked]>
Date: Thu, 20 Jun 2019 02:21:12 -0700 (MST)

Hi All, 

PFB the SSBS audits for 19th June 2019. 

Ticket 	Agent 	Ticket Time 	Response Time 	Time Taken 	SLA Met 	Assigned to correct technician? 	Comments 	Queue 	Status 
53743 	Anush 	6/19/2019 16:37 	6/19/2019 16:40 	0:03:00 	Yes 	Yes 	NA 	Other 	Resolved 
53744 	Anush 	6/19/2019 16:44 	6/19/2019 16:47 	0:03:00 	Yes 	Yes 	NA 	Other 	Resolved 
53745 	Anush 	6/19/2019 17:02 	6/19/2019 17:15 	0:13:00 	Yes 	Yes 	NA 	Other 	Resolved 
53746 	Anush 	6/19/2019 17:11 	6/19/2019 17:16 	0:05:00 	Yes 	Yes 	NA 	Other 	Resolved 
53747 	Tushar 	6/19/2019 17:36 	6/19/2019 17:39 	0:03:00 	Yes 	Yes 	NA 	Other 	Resolved 
53748 	Bharat 	6/19/2019 20:00 	6/19/2019 20:07 	0:07:00 	Yes 	Yes 	NA 	Other 	Pending For Approval 

I have checked for any pending tickets under our queue however unable to find one. 

Regards, 
Pritish Nandi