Subject: Re: Zendesk Setup
From: Ilma Afzal <[email-masked]>
To: Pritish Nandi <[email-masked]>
Date: Tue, 11 Jun 2019 01:27:08 +0000

Hi Pritish,

You can add me on skype: ilma.afzal

I’m unable to login to the ZenDesk, was the password changed? Please let me know.
Best,
Ilma

From: Pritish Nandi <[email-masked]>
Date: Monday, 10 June 2019 at 7:20 PM
To: Ilma Afzal <[email-masked]>
Subject: Zendesk Setup

Hi Illma,

Hope you are doing well.

We have setup the Zendesk Support portal for emails. Also, user accounts has been created for the same (All users should have received a verification link which would help them setup a new password for the account).

Few things where I would need your help.

Do you want to convert all emails sent to [email-masked] as tickets in Zendesk? If yes then you would need to login to this email account and add forwarding to email address "[email-masked]"

[https://files.slack.com/files-pri/TB3GCJ0N9-FK2NM5B5G/image.png]

Also, could you please share your Skype ID as it will be easier to update you.

Regards,
Pritish Nandi
Livesalesman