Subject: Re: SLA time breach
From: Pritish Nandi <[email-masked]>
To: Bharat Sharma <[email-masked]>
Cc: ashish dabral <[email-masked]>
Date: Sun, 9 Jun 2019 01:18:33 -0700 (MST)

@Ashish - FYI 

From: "Pritish Nandi" <[email-masked]> 
To: "Bharat Sharma" <[email-masked]> 
Sent: Sunday, 9 June, 2019 13:48:11 
Subject: Re: SLA time breach 

Hi Bharat, 

What is ticket number? if the initial email was sent on time then the SLA is not breached. 

Regards, 
Pritish 

From: "Bharat Sharma" <[email-masked]> 
To: "Pritish Nandi" <[email-masked]> 
Sent: Sunday, 9 June, 2019 12:33:32 
Subject: SLA time breach 

The ADmanager had stopped working and there are many tripxo calls and my colleague tushar was also busy with his hfl chat. However i was late for only few minutes and i'll be more swift from now on.