Subject: Re: Follow-Up Call Centre Agents
From: Ilma Afzal <[email-masked]>
To: Pritish Nandi <[email-masked]>
Cc: saurabh <[email-masked]>, Urvika Chaudhary <[email-masked]>, Sanjay Chinchwade <[email-masked]>, LeeLing Teo <[email-masked]>
Date: Mon, 3 Jun 2019 09:51:50 +0000

Hi Pritish,

Thanks so much for your email. Sure, that works for me. Could you send me a call invitation or do you need me to set it up? Let me know.
I have already shared yours and Urvika’s device numbers/email addresses with the team and you should be getting an App Centre invitation soon.
Am just waiting on Saurabh’s device number as well. Look forward to catching up on Friday’s call.

Best,
Ilma

[id:[email-masked]]
Ilma Afzal
Head of Social & Customer Support (Global)
HP:+65 87429640  [email-masked]

UTU Pte Ltd  
491B River Valley Road #04-02 Valley Point Singapore 248373 www.utu.global<http://www.utu.global/>

Download UTU on GooglePlay http://bit.ly/2jzu30k or iTunes http://apple.co/2jeYV6Q

This e-mail message may contain confidential or legally privileged information and is intended only for the use of the intended recipient(s). Any unauthorized disclosure, dissemination, distribution, copying or the taking of any action in reliance on the information herein is prohibited. E-mails are not secure and cannot be guaranteed to be error free as they can be intercepted, amended, or contain viruses. Anyone who communicates with us by e-mail is deemed to have accepted these risks. UTU Pte Ltd is not responsible for errors or omissions in this message and denies any responsibility for any damage arising from the use of e-mail. Any opinion and other statement contained in this message and any attachment are solely those of the author and do not necessarily represent those of the company.

From: Pritish Nandi <[email-masked]>
Date: Monday, 3 June 2019 at 5:20 PM
To: Ilma Afzal <[email-masked]>
Cc: saurabh <[email-masked]>, Urvika Chaudhary <[email-masked]>, Sanjay Chinchwade <[email-masked]>, LeeLing Teo <[email-masked]>
Subject: Re: Follow-Up Call Centre Agents

Hi Ilma,

Great to hear from you again.

I have just had a word with Saurabh and he wanted to be a part of the call so is it possible to setup the call on Friday June 7, 2019 between 1.00pm till 1:30PM IST (3:30PM till 4:00PM Singapore time). He is travelling right now and will be back by then.

Regarding the contents, yes we have gone through the content you have sent and probably can discuss this further when on call. Reports can be published on weekly basis and we can surely customise it based on your needs.

Just wanted to confirm if you have provided us the access to the App on our IMEI numbers so that we can install it and check the navigation & features.

Best Regards,
Pritish Nandi
Livesalesman

________________________________
From: "Ilma Afzal" <[email-masked]>
To: "saurabh" <[email-masked]>
Cc: "Urvika Chaudhary" <[email-masked]>, [email-masked], "Sanjay Chinchwade" <[email-masked]>, "LeeLing Teo" <[email-masked]>
Sent: Monday, 3 June, 2019 13:32:32
Subject: Follow-Up Call Centre Agents

Hello Saurabh & Team,

Just wanted to circle back to let you know that we’ve just been informed that there will be a slight delay in our App launch, therefore please do be patient and I’ll provide you with access to the UTU Plus app very soon. Meanwhile, Pritish/Urvika, could we set up a call for tomorrow just to do a checklist of what’s needed?
I know that from my side, Saurabh has requested a few things which I am currently preparing for you.
Also wanted to check if you’ve had a look over all the documents I sent over. Steph would also like more information in regards to the reports you sent over, so perhaps we can discuss that over the phone tomorrow?
Anytime tomorrow except 4pm-5:30pm (Singapore time) is good for me so let’s get on a call for clarity 
Please let me know if there is anything you need meanwhile, I’m available on Telegram/Whatsapp at any time.

Best,
Ilma

[id:[email-masked]]
Ilma Afzal
Head of Social & Customer Support (Global)
HP:+65 87429640  [email-masked]

UTU Pte Ltd  
491B River Valley Road #04-02 Valley Point Singapore 248373 www.utu.global<http://www.utu.global/>

Download UTU on GooglePlay http://bit.ly/2jzu30k or iTunes http://apple.co/2jeYV6Q

This e-mail message may contain confidential or legally privileged information and is intended only for the use of the intended recipient(s). Any unauthorized disclosure, dissemination, distribution, copying or the taking of any action in reliance on the information herein is prohibited. E-mails are not secure and cannot be guaranteed to be error free as they can be intercepted, amended, or contain viruses. Anyone who communicates with us by e-mail is deemed to have accepted these risks. UTU Pte Ltd is not responsible for errors or omissions in this message and denies any responsibility for any damage arising from the use of e-mail. Any opinion and other statement contained in this message and any attachment are solely those of the author and do not necessarily represent those of the company.