Subject: SSBS Audits - 20th May 2019
From: Pritish Nandi <[email-masked]>
To: Anush Saxena <[email-masked]>, Arjun Hurry <[email-masked]>, "Ashish Dabral" <[email-masked]>, " Bharat Sharma" <[email-masked]>, Shakeel Ahmad Hajam <[email-masked]>, Tushar Chauhan <[email-masked]>, Zarif Khan <[email-masked]>
Cc: deeksha <[email-masked]>, saurabh <[email-masked]>
Date: Mon, 20 May 2019 00:48:12 -0700 (MST)

Hi Team, 

Please find the tickets audits for SSBS for 20th Ma till 1:00PM. 

Ticket 	Agent 	Ticket Time 	Response Time 	Time Taken 	SLA Met 	Assigned to correct technician? 	Comments 
52484 	Anush 	5/20/2019 6:59 	5/20/2019 7:01 	0:02:00 	Yes 	Yes 	
52485 	Anush 	5/20/2019 7:03 	5/20/2019 7:05 	0:02:00 	Yes 	Yes 	

Regards, 
Pritish Nandi