Subject: Translation Required
From: Pritish Nandi <[email-masked]>
To: Karanjeet Singh <[email-masked]>
Date: Thu, 16 May 2019 04:27:35 -0700 (MST)

Thank you for your call today. 

We are sorry to hear that you are having issues with the Bodypump Virtual class. 

It could be a possible issues with the setup so I would request you to please check the below mentioned link and make sure you have all the required devices for your setup. 

https://lesmillsvirtualapp.freshdesk.com/a/solutions/articles/36000084204 

Also could you please check if the Guided Access and Mirror Display Autolock settings in your iPad is toggled to green (On). To check this, go to iPad settings>>General>>Accessibility>>Guided Access. 

Do let us know how it goes. 

Best Wishes,