Subject: Re: Wrong categorisation
From: Pritish Nandi <[email-masked]>
To: deeksha <[email-masked]>
Date: Thu, 16 May 2019 00:52:48 -0700 (MST)

Seems, she has already changed it from her end. No action needed. 

Warm regards, 
Pritish 

From: "deeksha" <[email-masked]> 
To: "Pritish Nandi (LSM)" <[email-masked]> 
Sent: Thursday, 16 May, 2019 13:05:38 
Subject: Re: Wrong categorisation 

Ok, will tell her this. Please change the categorisation on these now 

Sent from my iPhone 

On 16 May 2019, at 13:05, Pritish Nandi < [ mailto:[email-masked] | [email-masked] ] > wrote: 

Hi Deeksha, 

2254 - is done by Pritish (6th May 2019) 
2244- is done by AJ. (6th May 2019) 

Both the tickets were categorised before she sent us an email (10th May 2019). However, the feedback has been noted. 

Warm Regards, 
Pritish 

From: "deeksha" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, 16 May, 2019 12:56:04 
Subject: Wrong categorisation 

There were a few tickets that were incorrectly categorised (ticket 2254 was user error not functionality and ticket 2244 was invalid, not login).