Subject: Fwd: SLA violation
From: Deeksha Dadu <[email-masked]>
To: "Pritish Nandi (LSM)" <[email-masked]>, "[email-masked]" <[email-masked]>
Cc: Saurabh Dadu <[email-masked]>
Date: Wed, 15 May 2019 17:14:30 +0000

Hi Pritish/ Ashish,

Please investigate this as soon as you are in office and get back to me on what happened. This is not one of the tickets that were missed by Zarif.

Regards,
Deeksha

Sent from my iPhone

Begin forwarded message:

From: Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Date: 15 May 2019 at 22:43:13 GMT+5:30
To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Cc: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: SLA violation

Hello Kulaib,

I have been informed about this ticket by the team. I will investigate this on priority tomorrow with the team and will get back to you on what happened. Sorry about this.

Regards,
Deeksha

Sent from my iPhone

Begin forwarded message:

Team,

Please find the below it’s under your name the violated request why ?

[cid:]

Mohammed Kulaib​
Helpdesk/Support Team Leader
​

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