Subject: FW: notes within tickets
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>, Arjun Hurry <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "Pritish Nandi (LSM)" <[email-masked]>
Date: Wed, 15 May 2019 10:10:21 +0000

Who did this? Guys, you don’t need the client’s reminder for something so basic! You all know that you are supposed to give her detailed notes before escalating. This must not happen again.

From: Charlotte Jansen <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 15 May 2019 at 3:36 PM
To: lesmills <[email-masked]<mailto:[email-masked]>>
Cc: Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Saurabh Dadu <[email-masked]<mailto:[email-masked]>>
Subject: notes within tickets

Hi Level 1,

Please don’t send me notes such as ‘please check and assist’, I need more details than this within the note to establish if it is urgent or not as it’s currently late in NZ.

Many thanks

Charlotte
Charlotte Jansen | Customer Service Manager
Les Mills International | [email-masked]<mailto:[email-masked]>
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