Subject: Les Mills Audit - 8th and 9th May Audits
From: Pritish Nandi <[email-masked]>
To: zarif khan <[email-masked]>, Arjun Hurry <[email-masked]>, Shakeel Ahmad Hajam <[email-masked]>, Sarthak Joshi <[email-masked]>, tasuku yamamoto <[email-masked]>, bharat sharma <[email-masked]>
Cc: deeksha <[email-masked]>, saurabh <[email-masked]>, ashish dabral <[email-masked]>
Date: Thu, 9 May 2019 12:39:48 -0700 (MST)

Hi All, 

PFB the audits done for 8th and 9th May for les mills. No issues found with anything however just one small feedback for Ahmed and the team. 

S. No 	Date 	Ticket 	Issue 	Was it handled correctly 	Charlotte Note 	Name of Agent 	Feedback 
1 	8-May-19 	2260 	Playback issues with specific class 	Yes 	NA 	AJ 	NA 
2 	8-May-19 	2259 	Adding Second iPad 	Yes 	NA 	Ahmad 	Should have closed the ticket rather then resolving it. Also the ticket details were not filled correctly. 
4 	9-May-19 	2262 	Playback issue with multiple class 	Yes 	Please ask them to extend the end offset within Projector Automation. If Hutchison setup the Automation within the APP they are best to advise 	Ahmad 	NA 
5 	8-May-19 	2261 	Output Information 	Yes 	NA 	AJ 	NA 

Regards, 
Pritish Nandi