Subject: Translation Required
From: Pritish Nandi <[email-masked]>
To: Dimpy Chawla <[email-masked]>
Date: Sun, 5 May 2019 22:30:24 -0700 (MST)

Hi Daniela, 

We are following up with you regarding the recent issues you have had with the Virtual App. 

Could you please confirm if you have changed the "Mirror Display Autolock settings to toggled (OFF) in the iPad? 

Also, could you can please confirm if you are using a Video EDID for the setup which is a must have device for the AV setup? 

For more information on the Video EDID you can review the link below. 

https://lesmillsvirtualapp.freshdesk.com/a/solutions/articles/36000084205 

Looking forward to hear from you soon. 

Best Wishes, 

______________________________________________________________________________________________ 

Hi Korte, 

We are following up with you regarding the recent issues you have had with the Virtual App. 

This is to keep you updated that the 'Live Backgrounds' have been disabled while we test some functionallity. 

Could you please confirm if the scheduled classes are working fine now. 

Looking forward to hear from you soon. 

Best Wishes,