Subject: Re: Lesmills pending ticket
From: Pritish Nandi <[email-masked]>
To: deeksha <[email-masked]>
Cc: tasuku yamamoto <[email-masked]>, saurabh <[email-masked]>, ashish dabral <[email-masked]>
Date: Fri, 3 May 2019 21:35:55 -0700 (MST)

Yes it is. 

Tasuku had called and requested for the screenshot of managed download. We have not received a reply yet. 

Warm regards, 
Pritish 

From: "deeksha" <[email-masked]> 
To: "Pritish Nandi (LSM)" <[email-masked]> 
Cc: "tasuku yamamoto" <[email-masked]>, "saurabh" <[email-masked]>, "ashish dabral" <[email-masked]> 
Sent: Saturday, 4 May, 2019 10:02:56 
Subject: Re: Lesmills pending ticket 

Is this taken care of now? 

Sent from my iPhone 

On 4 May 2019, at 10:01, Pritish Nandi < [ mailto:[email-masked] | [email-masked] ] > wrote: 

Hi Deeksha, 

I have repeatedly followed up with Tasuku however the call was not made. I will make sure going forward any ticket is handled at upmost priority. 

Warm regards, 
Pritish 

From: "deeksha" < [ mailto:[email-masked] | [email-masked] ] > 
To: "tasuku yamamoto" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "saurabh" < [ mailto:[email-masked] | [email-masked] ] >, "ashish dabral" < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, 2 May, 2019 20:21:58 
Subject: Lesmills pending ticket 

Hi Yama, 

Your update says that the customer was on break and you would call him after some time. Did you not try calling again? If you did, why is there no note and if you did not, why did you not? 

Also, do you know what solution to offer? If not, call Saurabh when you come in the shift. 

[ https://lesmillsvirtualapp.freshdesk.com/a/tickets/1981 | https://lesmillsvirtualapp.freshdesk.com/a/tickets/1981 ] 

@ Pritish: did you not notice this earlier? You should have arranged a call back by Yama while he was still there. We don’t want another client complaint on the language tickets. Please make sure this is sorted. 

Regards, 
Deeksha