Subject: Lesmills pending ticket
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Cc: Saurabh Dadu <[email-masked]>, "[email-masked]" <[email-masked]>, "Pritish Nandi (LSM)" <[email-masked]>
Date: Thu, 2 May 2019 14:51:58 +0000

Hi Yama,

Your update says that the customer was on break and you would call him after some time. Did you not try calling again? If you did, why is there no note and if you did not, why did you not?

Also, do you know what solution to offer? If not, call Saurabh when you come in the shift.

https://lesmillsvirtualapp.freshdesk.com/a/tickets/1981

@ Pritish: did you not notice this earlier? You should have arranged a call back by Yama while he was still there. We don’t want another client complaint on the language tickets. Please make sure this is sorted.

Regards,
Deeksha