Subject: Re: LM ticket 1998
From: Pritish Nandi <[email-masked]>
To: deeksha <[email-masked]>, ashish dabral <[email-masked]>, Arjun Hurry <[email-masked]>
Cc: saurabh <[email-masked]>, Virat Joshi <[email-masked]>
Date: Sat, 27 Apr 2019 03:55:41 -0700 (MST)

Hi All, 

I was able to connect to Maxim and got the reply translated and sent to the customer. 

Regards, 
Pritish 

From: "deeksha" <[email-masked]> 
To: "Pritish Nandi" <[email-masked]> 
Cc: "Arjun Hurry" <[email-masked]>, "saurabh" <[email-masked]>, "Virat Joshi" <[email-masked]>, "ashish dabral" <[email-masked]> 
Sent: Saturday, 27 April, 2019 15:39:31 
Subject: Re: LM ticket 1998 

You can draft the reply and coordinate with Virat or Ashish to get it translated by that Russian agent remotely. 

@ Ashish/ Virat: can this be done? 

Sent from my iPhone 

On 27 Apr 2019, at 15:35, Pritish Nandi < [ mailto:[email-masked] | [email-masked] ] > wrote: 

Hi Deeksha, 

Unfortunately, we did not have any Russian Agent available today. So I have asked Saurabh Sir to help with it. 

Regards, 
Pritish 

From: "deeksha" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Arjun Hurry" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Pritish Nandi" < [ mailto:[email-masked] | [email-masked] ] >, "saurabh" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, 27 April, 2019 08:25:17 
Subject: Re: LM ticket 1998 

Hi Pritish, 

Please coordinate with Virat/ Urvika or Ashish to get this ticket responded in Russian. Thanks 

Regards, 
Deeksha 

Sent from my iPhone 

On 27 Apr 2019, at 06:51, Arjun Hurry < [ mailto:[email-masked] | [email-masked] ] > wrote: 

BQ_BEGIN

Hi Deeksha, 

Ticket 1998 needs a response in Russian, but neither Ashish or the Viagogo people on shift tonight knew when Max is working next. We are currently within SLA, but need to respond. 

Pritish, 

Are you in today or tomorrow to follow up? You're not on the roster. 

Thank you, 
AJ 

BQ_END