Subject: Re: LM ticket 1998
From: Deeksha Dadu <[email-masked]>
To: Pritish Nandi <[email-masked]>
Cc: Arjun Hurry <[email-masked]>, Saurabh Dadu <[email-masked]>, Virat Joshi <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Sat, 27 Apr 2019 10:09:31 +0000

You can draft the reply and coordinate with Virat or Ashish to get it translated by that Russian agent remotely.

@ Ashish/ Virat: can this be done?

Sent from my iPhone

On 27 Apr 2019, at 15:35, Pritish Nandi <[email-masked]<mailto:[email-masked]>> wrote:

Hi Deeksha,

Unfortunately, we did not have any Russian Agent available today. So I have asked Saurabh Sir to help with it.

Regards,
Pritish
________________________________
From: "deeksha" <[email-masked]<mailto:[email-masked]>>
To: "Arjun Hurry" <[email-masked]<mailto:[email-masked]>>
Cc: "Pritish Nandi" <[email-masked]<mailto:[email-masked]>>, "saurabh" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 27 April, 2019 08:25:17
Subject: Re: LM ticket 1998

Hi Pritish,

Please coordinate with Virat/ Urvika or Ashish to get this ticket responded in Russian. Thanks

Regards,
Deeksha

Sent from my iPhone

On 27 Apr 2019, at 06:51, Arjun Hurry <[email-masked]<mailto:[email-masked]>> wrote:

Hi Deeksha,

Ticket 1998 needs a response in Russian, but neither Ashish or the Viagogo people on shift tonight knew when Max is working next. We are currently within SLA, but need to respond.

Pritish,

Are you in today or tomorrow to follow up? You're not on the roster.

Thank you,
AJ