Subject: #78385
From: Pritish Nandi <[email-masked]>
To: Ashish Kumar <[email-masked]>
Cc: deeksha <[email-masked]>
Date: Fri, 27 Apr 2018 22:20:42 +0530 (IST)

Ashish, 

Why there is no notes in this order for cancellation. Also the customer never asked for cancellation. I understand the address could have not been changed ad per the procedure however you need to offer him the cancellation and not cancel it. He should give us a go ahead before we cancel his order. A lot of customers do not choose to cancel and say that they would accept the package on the same address they have provided. I am sure Chris would not be very happy when he figures this out. 

Why such error when you already know the process? 

Please explain. 

Regards, 
Pritish Nandi