Subject: #49483 - Feedback
From: Pritish Nandi <[email-masked]>
To: Uday Veer Singh <[email-masked]>
Cc: deeksha <[email-masked]>
Date: Thu, 22 Mar 2018 03:45:32 +0530 (IST)

Hi Uday, 

Whenever you work on a order or a ticket, it is important to make notes in the order related to the ticket. If the customer calls back again and if we had to check the order, we would not find any previous conversation which may make the customer mad. So just to avoid this kind of situation please make sure that you are entering notes about the situation and the steps taken for resolution. 

Please be careful next time. 

R egards, 
Pritish Nandi