Subject: Important Update Parables TV
From: Pritish Nandi <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Ashish Kumar <[email-masked]>, Navreet Singhal <[email-masked]>, Rahul Kumar <[email-masked]>, Ramananda Rama <[email-masked]>, "Ravi Parkash . Gupta" <[email-masked]>, Sajeer G <[email-masked]>, "Sona Kala . Chakma" <[email-masked]>, Tejpal Singh Bisht <[email-masked]>, Abhishek Kumar Pandey <[email-masked]>, Yogesh Kumar <[email-masked]>
Cc: deeksha <[email-masked]>, Saurabh Dadu <[email-masked]>
Date: Mon, 12 Mar 2018 23:51:03 +0530 (IST)

Hi Team, 

We were facing some tech issues with Parables TV and here is the latest update on the same. 

    * Full-screen Mode Issue - IT has fixed the issue and this should be working fine for the customers. If they have still the same problem they should clear there cache memory and cookies and this should resolve the issue. If they still have the same issue please escalate via the Jotform.. 

    * Hold on Payment - Customers comes on chat asking to hold the subscription for some time due to financial reason or as they would be going for long vacation. Please Escalate those chats using the jotform to Melissa so that she can take care of that. 

R egards, 
Pritish Nandi