Subject: Re: Urgent !!!HFL Update
From: Pritish Nandi <[email-masked]>
To: [email-masked], Deepak Chauhan <[email-masked]>, Vishal Bassi <[email-masked]>, Uday Veer Singh <[email-masked]>
Cc: deeksha <[email-masked]>, Phaedrus Arif <[email-masked]>
Date: Sat, 17 Feb 2018 02:50:30 +0530 (IST)

Hi All, 

Please note that the addition can only be done in existing autoship order and not to any other regular order. Because for autoship order if we add the product and set it to a future date it would charge the card again for both the orders, however we would not be able to replicate the same in a normal order as we would never be able to charge the card again. 

@Arif- Please correct me if I am missing something here. 

Regards 
Pritish 

From: "Pritish Nandi" <[email-masked]> 
To: [email-masked], "Deepak Chauhan" <[email-masked]>, "Vishal Bassi" <[email-masked]>, "Uday Veer Singh" <[email-masked]> 
Cc: "deeksha" <[email-masked]>, "Phaedrus Arif" <[email-masked]> 
Sent: Friday, 16 February, 2018 22:38:14 
Subject: Urgent !!!HFL Update 

Hi Team, 

This is to notify you that if a customer comes to add a different product to an existing autoship order we can do that. Add the item from the Autoship order page and write the name of the product or the product code from the list. Set up the date to a future date and save the changes. 

For example - If the customer already has a existing Choleslo autoship order and wants Blood Pressure Optimizer then you can also add that the other product in the existing Choleslo order. Please do not ask them to place a new order for autoship. 

Also use the correct code for the Autoship order. Like Choleslo is CL and Blood Pressure Optimizer is BPO. However for autoship order it would have an extra C to it. Like Choleslo autoship code would be CLC . Blood Pressure Optimizer would be BPOC and likewise for other products. 

Let me or Arif know if you have any questions. 

R egards, 
Pritish Nandi