Subject: Fwd: Urgent Callback -
From: Pritish Nandi <[email-masked]>
To: "Dhirendra Singh. Bhauryal" <[email-masked]>, Harsh Srivastava <[email-masked]>, "Ratnesh Kumar. Singh" <[email-masked]>, Deepak Chauhan <[email-masked]>
Date: Fri, 9 Feb 2018 05:42:13 +0530 (IST)

FYI and A 

From: Snap Rentals <[email-masked]> 
Sent: Friday, February 9, 2018 5:03 AM 
To: Pritish Nandi[LSM] 
Subject: Re: Urgent Callback - 
Dear Pritish, 

I tried calling the number in the email but couldn't get to the extension. 
I understand that my colleague has already spoken to them and asked them to provide via email more details about the vehicle and its situation, as its current state, location, and who's going to tow it and where to. 
We need that information to bring the whole situation to the attention of our Ops Manager so he can give it proper treatment. 
So, if by any chance they call again, we really need that information to take this further. 

Thanks and kind regards, 
Henrique 

		
	Reservations Team 
	Snap Rentals Limited 
	
		+64 9 275 2438 
		0800 288 699 
		[email-masked] 
		www.snaprentals.co.nz 	

		40 Rennie Drive , Airport Oaks , Auckland 2022 , New Zealand 
	
		578 Wairakei Road , Harewood , Christchurch 8053 , New Zealand 	

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On Fri, Feb 9, 2018 at 10:54 AM, Pritish Nandi[LSM] < [email-masked] > wrote: 

Hi Team, 

We have received a call on behalf of New Zealand Police. They have found a lost car which is with registration number # KYA 885 ( 2017 Hundai Tuscon - Blue ) and would like to know who would be towing that car. They have called third time now with the same request and we have already sent few request for callback however they have not received a callback yet. 

You can contact Siki (Call Center Agent) on phone 095712800 Ext 90020 . 

Please treat this as urgent and follow up on the same. 

Thanks & Regards, 

Pritish Nandi 

First Line Manager 

Livesalesman 

Mobile: +91 9711265886 

Email: [email-masked]