Subject: Urgent- Ticketing Agent - Admin ID's
From: Pritish Nandi <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Ashish Kumar <[email-masked]>, Naveen Sharma <[email-masked]>, Navreet Singhal <[email-masked]>, Rahul Kumar Koli <[email-masked]>, Ramananda Rama <[email-masked]>, "Ravi Parkash . Gupta" <[email-masked]>, Sajeer G <[email-masked]>, "Sona Kala . Chakma" <[email-masked]>, Tejpal Singh Bisht <[email-masked]>
Date: Sat, 16 Dec 2017 05:35:01 +0530 (IST)

Hi Team, 

Susan is checking tickets and trying to figure out who is doing what. Irrespective of who is doing tickets you need to use the Admin ID's for the same person who is assigned to the ticket as per the list below. This list is shared with client so whenever you are doing the tickets please use there Admin ID's. While doing tickets you cannot use you own Admin ID's apart from the one mentioned below. 

For example- If you are doing Ticket with Jason then the admin ID you would be using is for Ashish Kumar and likewise for the rest of the ID' s. 

This is very urgent and should be followed through. 

@sona, @ravi @ashish @apoorv - Please share your Admin Password here. This is important. 

Note- For chats you should only login with your own Admin however for tickets Specifically you would be using the admin ID's for the person who's ZD ticket ID you are using. 

R egards, 
Pritish Nandi