Subject: Global Travel International Name change procedure
From: Pritish Nandi <[email-masked]>
To: Tushar Bhatt <[email-masked]>
Date: Sat, 28 Oct 2017 22:02:25 +0530 (IST)

Hi Tushar, 

This is the name change procedure. Please go through the emails that are sent to you. You should be reading them and understanding them. Email are sent because we need to update and communicate to you when things come around, you should be reading them rather then saying you do not know. 

Hi Team 

As you may have noticed, we are now live with Hotel Power/Global Travel international. 

The name change procedure will be handled by us, should a room be resold on roomer. 

We will contact their suppliers directly and ask them to make the name change rather than contacting Hotel Power to make the name change. 

We are able to see which supplier it is for each protection (they have quite a few suppliers) by going to the protection and see supplier name (see screenshot below), and we are able to know the supplier confirmation number, under confirmation no. (itinerary) (please see screenshot). 

In this case (above), the supplier name is MT2. 
In order to know who MT2 are and what number to call them on, please click on the following google docs: 
https://docs.google.com/spread sheets/d/1SI1C0Dnx3gR-EH_u7nju zRoF5u6BTbVoHAdaVhDj0Eg/edit# gid=0 

For now, this google doc does not have any phone numbers written down, however, whenever we have a resold room and we go into the google docs to see which supplier it in this case MT2, we will know that MT2 is Methabook and we can google the phone number to their customer service. Once we have the number and we have checked that this number works, we add the number in the sheet so that we don't have to google the number again next time. 

Please note that we will be representing our selves as the partner calling on behalf of Hotel Power/Global Travel International. 

If you have any problems, please escalate to Daniella and CC Sara and me. 

Let me know if you have any questions and please see Life Happens for CX docs for further info. 

Thanks 

R egards, 
Pritish Nandi