Subject: Re: IBD tickets counter
From: Pritish Nandi <[email-masked]>
To: Ramananda Rama <[email-masked]>
Cc: "Sona Kala . Chakma" <[email-masked]>, Apoorv Joshi <[email-masked]>, "Durgesh Singh" <[email-masked]>, "Ravi Parkash . Gupta" <[email-masked]>, Ashish Kumar <[email-masked]>, Harsh Kukreja <[email-masked]>, Rahul Kumar Koli <[email-masked]>
Date: Thu, 5 Oct 2017 21:46:48 +0530 (IST)

No, Only replied tickets. 

From: "Ramananda Rama" <[email-masked]> 
To: "Sona Kala . Chakma" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Durgesh Singh" <[email-masked]>, "Ravi Parkash . Gupta" <[email-masked]>, "Ashish Kumar" <[email-masked]>, "Harsh Kukreja" <[email-masked]>, "Rahul Kumar Koli" <[email-masked]>, "Pritish Nandi" <[email-masked]> 
Sent: Thursday, 5 October, 2017 09:10:18 
Subject: Re: IBD tickets counter 

Do review/closed ticket count towards the number of tickets, like spam tickets? 

I think they shouldn't count/ 

Regards, 
Rama 

From: "Sona Kala . Chakma" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "Ramananda Rama" <[email-masked]>, "Durgesh Singh" <[email-masked]>, "Ravi Parkash . Gupta" <[email-masked]>, "Ashish Kumar" <[email-masked]>, "Harsh Kukreja" <[email-masked]>, "Rahul Kumar Koli" <[email-masked]> 
Cc: "Pritish Nandi" <[email-masked]> 
Sent: Wednesday, October 4, 2017 6:57:34 AM 
Subject: IBD tickets counter 

Hi Team, 

Please note the number of tickets you respond to to the IBD-Ticket-Counter channel on Slack- IBD ticket counter this will help us track which ID needs additional tickets be resolved. Thanks. 

Regards, 
Sona